Change bank account on efile

@redrockenter  If you are referring to the 941 and 940 e-payments, that is most likely being routed through your EFTPS website login.

Assuming this is the case, any given EFTPS login is hardcoded to a particular bank account. Presumably, the login information QB is using is for an EFTPS login tied to an outdated bank account.

If this is the case, see: https://www.eftps.gov/eftps/direct/FAQGeneral.page#bankInfo

That link provides instructions on how to get an additional enrollment under a new PIN. It is much quicker compared to the initial EFTPS enrollment; probably takes 10 minutes if you eat a sandwich between steps.

Once you have that, you should be able to go back into QB with the new EFTPS login information and get yourself set up properly.

We sincerely acknowledge the frustration you've experienced with updating your bank account for e-filing in QuickBooks Desktop. We appreciate your patience and persistence in trying to resolve this issue, and we understand the significant impact it has on your business operations, redrockenter.
 
Given the complexity of your situation and the challenges you've encountered with updating your bank account details for e-filing, it's clear that this issue needs specialized attention. We will forward your case to our Next Level Help team, who will review the discussions in the Community and your recent support interactions. You can expect to hear from an expert within 1-2 business days, who will guide you through the next steps.
 
We want to assure you we're fully committed to resolving this matter and ensuring that your e-file transactions proceed correctly using your updated bank account. Our team understands the importance of this functionality for your business operations, and our team will work diligently to find a resolution.
 
We genuinely appreciate your patience and understanding during this process. Please don't hesitate to contact us here in the Community if you have any additional questions or concerns while waiting for our expert to contact you. We're here to support you every step of the way.