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Change EFTPS password

Quickbooks email sent a notice on August 8, 2019 that the IRS EFTPS program is requiring password changes.  QB suggest passwords be changed before September 19, 2019.   New passwords must be 12-30 characters old passwords were 8-12 characters.  I changed my password for EFTPS, now I am trying to update the EFTPS password in quickbooks desktop pro 2019 version R9P.  When making an electronic payroll tax deposit in QB, I entered my new password, but QB does not accept it.  I get an red circle with ? mark in it.  message says passwords must be 8-12 characters long.  QB will not accept a password 12-30 characters long.

9 Comments
Moderator

Re: Change EFTPS password

A warm welcome to the Community, PekingGuidry.

Let's get your EFTPS password changed in QuickBooks Desktop.

 

I can provide you with the easy steps on how you can update your IRS-EFTPS password. Before doing so, ensure that your new password meets the security requirements. Secure passwords must have 12-30 characters and contain:

 

  • At least one uppercase alpha (for example, A, B, or C)
  • One lowercase alpha (for example, a, b, or c)
  • At least one numeral (for example, 1, 2, 3) or one of the following special characters: !, @, #, $, *, +, -

To change the password, here's how:

 

  1. Go to the EFTPS websitewww.eftps.gov/eftps
  2. On the home page, select Login.
  3. Enter your Taxpayer Identification Number (TIN), PIN, and your current Internet password to log in.
  4. Update your Internet Password to meet the new security requirements.

After changing your Internet/EFTPS password, you must wait one hour before sending a federal e-payment. You can get more details in this article: Update your EFTPS Internet password.

 

Also, the following article is a good reference as well: Enroll in Electronic Federal Tax Payment System (EFTPS).

 

For additional help, you can also reach out to our QuickBooks Desktop Support.

 

  1. Within your QuickBooks Desktop, click Help at the top menu bar.
  2. Click Contact us.
  3. To route you to the correct support expert, we need to know what type of question you have. Give a brief description of your issue and click Continue.
  4. We’ll provide you a few options. You choose which one is best for you.

If I can be of additional assistance while changing your EFTPS password, please let me know. I'll stick around to help you out.

Not applicable

Re: Change EFTPS password

I have already to changed password on EFTPS website.  I am having trouble changing EFTPS password in Quickbooks.  the Electronic deposit page on Quickbooks only allows 8-12 characters, but the IRS is requiring 12-30 characters.  it looks likes quicksbook has not updated this feature on the EFTPS page on Quickbooks

 

 

Not applicable

Re: Change EFTPS password

I have changed the EFTPS password at IRS.GOV.  i am having issues change the same password on quickbooks desktop pro.  the landing page for the payroll tax deposit that show the IRS Pin and EFTPS password, only accepts a password of 8-12 characters.  the new IRS EFTPS requirements state the password should be 12-30 characters.  it is as if quickbooks has not updated the password criteria on the payroll tax deposit landing page

 

QuickBooks Team

Re: Change EFTPS password

Thanks for getting back to us, @ PekingGuidry.

 

The new EFTPS password requirement will take effect on October 24, 2019. This means the 12-30 character password will work when sending tax deposits on or after that date.


For now, you can still use your old/existing 8-12 password to submit the tax payments.

 

You may check to this article for more information about updating your EFTPS (Electronic Federal Tax Payment System) Internet password: Update your EFTPS Internet Password.

 

You can always get back to us here in the Community if you have other questions. I'm just a few clicks away.

Community Contributor *

Re: Change EFTPS password

So, QuickBooks gave the wrong date. The email notice stated the password had to be changed by September 19, 2019. Now, those of us that believed you need to go back to EFTPS and change it to a password that is NOT longer than 12 characters, then change QuickBooks to match. 

 

Thanks for the apology for the misinformation and the added work. Good Job!

Community Contributor *

Re: Change EFTPS password

Now when I go into EFTPS to change my password it says a password can only be changed every 10 days. Now what do I do about my tax payment this week?

QuickBooks Team

Re: Change EFTPS password

Hello there, @RM2CM.

 

I appreciate you for posting your concern here in the Community. I'm here to provide some clarification about the email you've received on changing EFTPS password. 


Our customers will receive an email this early September once the system detected that you haven't changed your password for the last 13 months. This will ensure that you're able to change your EFTPS password before the effective date to make sure you can send your payment successfully. 

 

If you recently updated your password with 8-12 characters, it will still work. 

 

For additional reference, you can check this article to learn more about the new EFTPS Internet password update: Update your EFTPS Internet password

 

Feel free to leave a comment below if you have any other questions about the EFTPS (Electronic Federal Tax Payment System). I'd be happy to answer them for you.

Community Contributor *

Re: Change EFTPS password

We have already passed EARLY SEPTEMBER. The problem is many of us changed the EFTPS password and used more than 12 characters thinking the email we received from QB was correct. It was not. QB has not updated that feature in payroll so our passwords cannot match. We cannot change our EFTPS password for 10 days in order to comply with QB requirements. Our taxes are due today and we cannot send a payment. 

QuickBooks Team

Re: Change EFTPS password

This seems like a duplicate post, RM2CM.

 

My colleague answered your original post. Just click on the link below so you can check it out:

 

https://quickbooks.intuit.com/learn-support/en-us/taxes/re-how-do-i-change-my-eftps-password-in-quic...

 

We're just around if you have other questions with payroll. 

 

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