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Level 1

Change the start date of payroll

I'm trying to do my payroll but I get this error, You cannot enter a check date that is earlier than 04/01/2019, the date you chose to begin using our service. how can I change the start date? 



1 Comment
QuickBooks Team

Change the start date of payroll

Hello @rfsllc19,


Welcome to the Community. I'm here to get you pointed in the right direction for changing the start date of your payroll. 


In an instance like this, you would need to contact the QuickBooks Online Payroll Phone Support Team. This is the team that can best assist with the start date of payroll as they have specialized tools to review the setup of an account. Here's how to reach them:


  • Visit the following link: QuickBooks Support.
  • Select options for the prompts.
  • Click Get Phone Number.


That's it. I'm sure that a member of this team would be happy to assist you with this. 


Please feel free to post an update for how it goes. Cheering you to a great weekend ahead. 

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