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Changing EFTPS password in Quickbooks Pro 2018

Because of the recent change to the EFTPS website, I changed the password online within the EFTPS website. I have not, however, been able to locate where to do that within Quickbooks. The instructions I have located state there should be a "check box" within the liability payment window that I would uncheck to change the EFTPS password. It is not there in my version. Any assistance would be greatly appreciated.

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Best answer 08-16-2019

Accepted Solutions
Anonymous
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Re: Changing EFTPS password in Quickbooks Pro 2018

I can help you update your e-payment credentials, PavingP.

 

Here are the steps: 

  1. Click Employees tab. 
  2. Select Payroll Taxes and Liabilities, then click Pay Scheduled Liabilities
  3. Select Federal taxes from the list. 
  4. Click View/Pay. The Liability Payment screen will pop up. 
  5. Click E-pay at the bottom of the screen. You'll see the E-pay Login screen. 
  6. Enter your new EFTPS information. 
  7. Uncheck/recheck Remember my information for next time box
  8. Click Submit if you have liabilities to pay. Just click Cancel if none. 

I've added screenshots to guide you with this. 

 

 

 

 

Just hit the Reply button if you have additional questions. I'll be around to help. 

9 Comments
Anonymous
Not applicable

Re: Changing EFTPS password in Quickbooks Pro 2018

I can help you update your e-payment credentials, PavingP.

 

Here are the steps: 

  1. Click Employees tab. 
  2. Select Payroll Taxes and Liabilities, then click Pay Scheduled Liabilities
  3. Select Federal taxes from the list. 
  4. Click View/Pay. The Liability Payment screen will pop up. 
  5. Click E-pay at the bottom of the screen. You'll see the E-pay Login screen. 
  6. Enter your new EFTPS information. 
  7. Uncheck/recheck Remember my information for next time box
  8. Click Submit if you have liabilities to pay. Just click Cancel if none. 

I've added screenshots to guide you with this. 

 

 

 

 

Just hit the Reply button if you have additional questions. I'll be around to help. 

Not applicable

Re: Changing EFTPS password in Quickbooks Pro 2018

Thanks! It worked!

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Re: Changing EFTPS password in Quickbooks Pro 2018

I'm using QB 2019 Pro Plus Desktop.  Since changing my password @ EFTPS.gov I haven't been able to epay our 941 deposits thru the QB "Pay Liabilities" tab.  Every time I try, QB will not allow me to click the "submit" button b/c the new password is 13 characters.  I hover over the red exclamation mark to the right of the pw field & it says, "Value Must be Between 8 and 12 Characters".  I thought the password was going to be updated in QB to accept between 12-20 characters since EFTPS.gov was 12-20 characters -- yet I still cannot update/use a 13 character pw in QB & pay our 941s thru QB... Please, PLEASE advise.  Thank You!

Not applicable

Re: Changing EFTPS password in Quickbooks Pro 2018

Hi:

I'm using QB 2019 Pro Plus Desktop.  Since changing my password @ EFTPS.gov I haven't been able to epay our 941 deposits thru the QB "Pay Liabilities" tab.  Every time I try, QB will not allow me to click the "submit" button b/c the new password is 13 characters.  I hover over the red exclamation mark to the right of the pw field & it says, "Value Must be Between 8 and 12 Characters".  I thought the password was going to be updated in QB to accept between 12-20 characters since EFTPS.gov is 12-20 characters now -- yet I still cannot update/use a 13 character pw in QB & pay our 941s thru QB... Please, PLEASE advise.  Thank You!

QuickBooks Team

Re: Changing EFTPS password in Quickbooks Pro 2018

Hi there, @Bunn_NC.

 

Let's make sure that your QuickBooks and payroll tax table latest releases are updated. This way, QuickBooks will accept your new 13-character EFTPS password.

 

Since password length requirement didn't increase, I suggest updating QuickBooks to the latest released. Here's how:

 

  1. Go to the Help menu, then select Update QuickBooks.
  2. In the Update QuickBooks window, go to the Update Now tab.
  3. Click Get Updates.
  4. Restart your QuickBooks.
  5. Accept the option to install the new release when prompted.

Here's an article you can read on for more details: Update to the Latest Release of QuickBooks Desktop.

 

Once done, let's now download the latest payroll tax table to update.

 

  1. Go to the Employees menu.
  2. Select Get Payroll Updates.
  3. Choose the Download Entire Update checkbox.
  4. Select Download Latest Update.

After which, a window will appear when the download is complete. For your reference, you can read this article for the detailed steps and information: Get the Latest Payroll Tax Table Update.

 

If updating the latest release didn't work, I recommend contacting our Payroll Support Team. This way, they can check your account in a secure environment and help you from there. They can also create an investigation ticket if other customers are experiencing the same thing.

 

You might also want to check out this article to learn how to set up and pay scheduled liabilities.

 

Feel free to leave a message below if you have any other concerns. I'll be right here to help.

Not applicable

Re: Changing EFTPS password in Quickbooks Pro 2018

Hi Mark & thanks for replying.

 

I have/had already installed the latest PR updates & also checked for new QB releases/updates via the "Help" option on the toolbar..... Even so, QB2019 Pro+ (desktop) still did not allow me to process the 940 via the "Pay Liabilities" tab... As you suggested, I'll follow-up with the Payroll Support Team.

 

Thx for the quick response & effort!

Experienced Member

Re: Changing EFTPS password in Quickbooks Pro 2018

Try inputting just the first 12 characters of your new password.  After experiencing the same error message after attempting to put in my new 17-digit password, I went back to EFTPS site, and logged in with 17-digit password.  Then attempted to change password (it only allows a password change every 10 days).  But I noticed that it still has the same instructions as before and advises to create a 8-12 character password.  I logged out and then logged back in with only the first 12 characters of the 17-digit password I created.  It worked!  So it appears that the EFTPS site has also not updated it's credentials and is only taking the first 12 characters when you log in and ignores the rest.  I have resubmitted one of my rejected liability payments and will wait to see if it is accepted.

Experienced Member

Re: Changing EFTPS password in Quickbooks Pro 2018

After substituting the first 12 digits and resubmitting PR taxes.  Each one shows that the Agency accepted it.

Not applicable

Re: Changing EFTPS password in Quickbooks Pro 2018

 cwilk0051

Thank you so much for the help advice!!  I'll follow your instructions & give it a shot after (this) Thu pm, once our PR is done.   Will follow-up & let you know how it goes:)

 

Again, thx so much for sharing your discovery & sparing me continued angst!!

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