I have QuickBooks Desktop Pro 2017. I am trying to change our Worker's Comp Code rate. I have gone into the Workers Comp List. I have opened each one and actually made the change. It doesn't save. I have the rates in the wrong format and the Worker's Comp amount is drastically off. What can I do to change it?
I did this back in October when our rates changed and now workers comp is not accruing anymore and it is no longer listed in the employers liabilities on the lower left had side of the paycheck details.
Let us make sure that we have the latest payroll tax table. You can update it so we can avoid any issues with your payroll. Also, when you change or update anything that affects your Worker's Comp, it'll only affect your future paychecks. All previous payroll won't be corrected. With this, I suggest contacting our Workers' Compensation Team to make corrections. Please visit this article about WCPS: Workers Comp Payment Service for QuickBooks Desktop Payroll. In that article, you'll see that phone number that you can call to get assistance with this.