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FLENTuser
Level 2

Check Alignment on QB Enterprise

My checks are printing in the middle of the page.  When I go to the alignment tool and print a sample it only allows -50, which is about an inch.  Still in the middle of the page.  Any help out there?

 

Latest QB Enterprise Version

Use the same printer on other office computers just fine

Just my machine

1 Comment 1
Jen_D
Moderator

Check Alignment on QB Enterprise

Thanks for joining the thread and letting us know about this, @FLENTuser,

 

I can see how this issue has impacted your workflow. I want to make sure you're able to print checks with accurate alignments. For that, I need you to try some of the recommended troubleshooting from our Technical Team and see if it works for you.

 

Follow the instructions from this link: Fix print alignment of continuous-feed printers

 

If all else fail, I highly recommend reaching out to our Support Team. This way they can help with the check printing and provide additional troubleshooting for you.

 

To get our support, follow the steps below:

 

  1. Open QuickBooks and click the Help menu.
  2. Select QuickBooks Desktop Help.
  3. On the pop-up screen select Contact us.
  4. Click the Search for Something else button then type your concern in the Ask us anything box.
  5. Hit Search then scroll down to get your contact options.

 

Refer to this article to learn more about our contact options and support availability: Contact QuickBooks Desktop support

 

If you have other questions or concerns that needs immediate attention, please let me know in the comment below. I'll be more than happy to help. Have a nice day!

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