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Lori4
Level 1

Child Support Payroll Deduction Error

I'm new to QB. We were supposed to stop a Child Support deduction from payroll, but the deduction was made.  How can I fix this?  The money wasn't sent to the support office so I can give it to the employee, but it needs fixed through payroll. 

Help is greatly appreciated!

12 Comments
qbteachmt
Level 15

Child Support Payroll Deduction Error

Use that deduction item in the opposite = make the entry Positive, to add it back to the next paycheck. It doesn't impact payroll or tax reporting, as a net pay deduction. Or, make an Addition item for Correction, that is Based on Net Pay, set as None for tax tracking and use that to Give Back the amount.
SterlingD
QuickBooks Team

Child Support Payroll Deduction Error

Hi there @Lori4.

 

Welcome to the QuickBooks Community, I'm here to help you remove the child support deduction from your employee.

 

For Full Service Payroll, I would need to correct the check for you. Once that is done, I can either set it up to pay them on their next check or you can pay it outside the system and I'll mark it as paid. 

 

Please message your email to me and  I will make sure get's corrected.

 

For more information on deductions, click here.

 

I look forward to hearing from you so I can ensure this get's resolved. 

qbteachmt
Level 15

Child Support Payroll Deduction Error

You don't need any existing paychecks to be corrected. This hasn't affected anything but takehome. You can even pretend to issue the Child Support check in the bookkeeping and in reality, handwrite the check to the employee to give it back. It's from Net pay, so all that happened is some of takehome was diverted, held, and then, it turns out, not going to be sent in, after all.

 

All you need to have is a Paycheck Addition, if you want to give it back on the next paycheck. You don't need historic paychecks changed.

SterlingD
QuickBooks Team

Child Support Payroll Deduction Error

Hello @qbteachmt

 

Thank you for the information, I love seeing the Community helping each other.

 

What you stated is great for QuickBooks Desktop Payroll. If they are using Intuit Full Service Payroll or QuickBooks Online, I'd recommend having a correction done so their YTD totals are accurate. 

 

As always, we appreciate when valued members of the Community like yourself take their time to assist. Have a great rest of your week.

qbteachmt
Level 15

Child Support Payroll Deduction Error

This part: "I'd recommend having a correction done so their YTD totals are accurate."

 

is either Self-correcting, by use of that Net Pay addition.

 

Or, it is Moot. The YTD info on things like child support, a Net Pay deduction with no tax tracking, is just Activity, not Payroll. The Child Support activity is the employer doing the personal banking for the employee, because the employee got caught not making their own payments on their own. When you have a YTD for Loan repayment or Child Support, that is Tracking the activity and not reported anywhere.

 

The prior paychecks had the deduction and ended with that lower amount for banking. There is no need to make any changes to them.

 

And, as I noted, you can even handwrite the Child Support check back to the employee name for an amount you kept from them that is too much. That's just fine. This isn't part of Payroll; it's the diversion of the funds that would have been in the takehome, so it's part of Banking. You can pay out that liability to the employee, when it is not supposed to be send to the Child Support enforcement division, but you realize you still deducted it and have it as a Liability. You can pay out a Net Pay Deduction item to the employee to give them back their funds, or add it back to the next paycheck so that it is part of that total for Banking.

 

You don't have to over-complicate a Net Pay activity.

uilc
Level 1

Child Support Payroll Deduction Error

I have a similar situation, uniforms were deducted in error on several employees. How do I reimburse them? How do I make an addition to an employee check in the opposite? Not sure I follow you. I too am new to QB payroll.

 

Thank you for your help.

qbteachmt
Level 15

Child Support Payroll Deduction Error

Make a Net Pay Addition that is the exact opposite of the deduction item, including NONE for tax tracking. Use it to give back the funds you deducted previously, on paychecks.

andrea1349
Level 2

Child Support Payroll Deduction Error

I've got this same problem.  I took the child support payment last week and then got orders to stop but had already done the check.  I didn't pay it in to the state.  Instead, this week I put the item back on his check as a positive deduction instead of negative thinking that would fix it.  It did wash the amount from payroll liabilities in the chart of accounts, but it did not make the liability check go away.  It's still there to be paid and showing past due.  How do I make that go away?

Rejeil_O
QuickBooks Team

Child Support Payroll Deduction Error

Hello there, @andrea1349.

 

Let me step in and assist you on how to make your liability check go away.

 

If the transaction is taken out of your financial institution, you can create a deposit. Then, use the liability account to reverse the check. You can follow these steps:

 

  1. Go to the Banking menu.
  2. Select the Make Deposits tab.
  3. In the Deposit To field, choose the bank you want to move the transaction.
  4. Filter the date.
  5. Choose the customer or vendor where the payment from in the Received from field.
  6. Under the From Account column, select the liability account.
  7. Enter the amount of the deposit.
  8. Hit the Save and Close button.

 

However, if it's not taken out to your bank, you can delete the check so that it will not be recorded on your QuickBooks account. Here's how:

 

  1. Select the Banking menu.
  2. Choose Use Register.
  3. Look for the check transactions you've created.
  4. Select the Delete icon from the top.
  5. Click OK to confirm the action.

 

I'm adding here a link that contains complete details about checks in QuickBooks Desktop: Create, modify, and print checks.

 

Please know that I'm always around here in the Community to help. Take care, and have a great day.

andrea1349
Level 2

Child Support Payroll Deduction Error

neither of these will help.  First of all, the check hasn't been written.  It's still under liability checks that are owed.  I just need it to go away because I don't owe it.  I've already credited back the liability account when I added it back to his check but it didn't make the liability check go away.  

BettyJaneB
QuickBooks Team

Child Support Payroll Deduction Error

I appreciate the clarifications that you gave about this matter, @andrea1349.

 

I've got some steps that you can follow so you can get rid of the amount for the child support that's showing up under the liability checks.

 

You can create a liability adjustment to zero out the child support amount and showing as a liability check. This process allows you to correct employees’ year-to-date or quarter-to-date payroll info. After that you can write a check for the employee for the amount that has been deducted into his paycheck.

 

To do that:

  1. Go to the Employees menu at the top.
  2. Hit on Payroll Taxes and Liabilities, and select Adjust Payroll Liabilities
  3. Use the same Date as the last paycheck of the affected quarter. Use today's date if you’re working on the current quarter.
  4. Enter the Effective Date to calculate amounts on your 940 and 941 forms as well as the Payroll Liability Balances Report.
  5. Select Employee Adjustment if the item you're adjusting is a company-paid item. It updates the YTD info reported on the employee W-2 form.
  6. Choose the employee.
  7. Complete the Taxes and Liabilities fields.
  8. Press on Accounts Affected.
  9. Select the account to be affected.
  10. Tick on OK. 

For more insights about this process and on how liability adjustment work in the system, feel free to check out this link: Learn how to use a liability adjustment to correct employees’ year-to-date (YTD) or quarter-to-date ...

 

Once done, you can proceed with generating a check for your employee for the child support deduction that was taken out from his paycheck. To write a check, just go to the Banking menu and select Write Checks.

 

In case you need to modify the check, you can always use this article for your reference: Create, modify, and print checks.

 

Let me know how it goes on your end, I'll be around to assist you if you need more help. Thanks for reaching out, wishing you all the best!

andrea1349
Level 2

Child Support Payroll Deduction Error

Thank you!  I had thought about doing that but I didn't want to affect the payroll liabilities account again because I zeroed that out when I added it back to his check this week.  I didn't realize I could make that adjustment without affecting an account.  It's gone now!

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