Client just started using Payroll. I see gross pr amounts in a fake cash account and net amounts in the correct cash account. Why is this happening??

Hi there, jwilliams1.

Thanks for posting in the Community.  I'd be glad to assist with your gross payroll wages not showing up on the right account.

The most likely reason these amounts are in the wrong account is that the paychecks were created before the payroll settings were set up correctly. A quick way to resolve this is to review the accounts assigned to each payroll item and update your existing transactions.

However, since you've mentioned that settings are set up properly, so all we have to do now is to simply update the transactions. Let me walk you through the steps on how to do it:

1. Click the Gear icon, then choose Payroll Settings.
2. In the Preferences section, select Accounting.
3. Let's review the Wage Expense Accounts setup just to really make sure everything is in order.
4. Click OK.
5. In the Want to update existing transactions section, enter the appropriate Starting Date.
6. Hit Update, then OK.

That should do it. I'm confident your gross payroll amounts will show up in the right account after you follow these steps.

Keep in touch if I can be of additional assistance by posting a comment below.  I want to make sure you're taken care of. looking forward to hearing from you again, wishing you and your business all the best!