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Join nowWelcome to the Community, @hollysilverspt. To make sure that the direct deposit works, you'll need to complete the direct deposit set up to activate it. Here's how:
Once done, a test transaction will appear in your bank account within two business days and must be entered to verify the bank account on file. If your bank account is already connected with QuickBooks, you will not see this prompt.
I've added a link for your reference. Read through this help article: Contractor direct deposit. It includes knowledge-based articles that can answer your frequently asked questions about this feature.
Feel free to update me here, @hollysilverspt. I'd be delighted to help if you have more questions.
Thank you. I have been using this for months. Trying to pay an expense today, and the link to pay with direct deposit is not working on the app or on the online version. Have tried two different forums: Chrome and safari. I click the link to pay via direct deposit and nothing happens. seems to be a programming glitch. Please advise.
Hi hollysilverspt,
This has been a reported case. Rest assured our engineers are working on getting this fixed.
I suggest giving us a call to get you added to the list of affected users. This way, you'll be notified whenever an update is available.
Here's how you can reach us:
I've also added our page about income and expense for some help articles for your future tasks.
Reach out to us anytime if you need help with anything else.
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