I understand how much you wanted this thing sorted out, peggysue.
However, it is how the system calculates, and the option to change it is unavailable. Based on the type of deduction you have configured. Before any other taxes or deductions are calculated, the pre-tax insurance premiums are subtracted from the gross pay.
If you find the Simple IRA calculation wrong, I recommend contacting our QuickBooks Online (QBO) Payroll Support Experts. You can ask them to adjust and change your payroll.
To contact them, here's how:
- On your QBO account, go to Help (?), then select Contact Us.
- Enter your concern, then select Let's talk.
- Choose a way to connect with us:
• Start a chat with the support expert.
• Get a callback from the next available expert.
Moreover, I'll also share this link where you can search for articles that can serve as your reference to guide you in managing your payroll: QuickBooks Online Payroll Help Articles.
Feel free to leave a reply if you have additional queries about the Simple IRA calculations in QuickBooks. The Community team always has your back. Keep safe.