Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Connect with and learn from others in the QuickBooks Community.
Join nowI set up CT Paid Family Leave deduction in payroll and have been deducting it. The first payment to the new agency is due 3/31 yet the "Pay Liabilities" window in desktop payroll is not showing a liability check to pay.
I can send a check for the amount (or rather pay online) the agency, but how/when will QB account for the payment in its payroll functionality. It seems like something is not working right as the payment is due in just a few days.
Solved! Go to Solution.
Thanks for your help. In the end the issue was that I had not selected, and the program did not default to, an indication of the frequency of the due liability, so no frequency was indicated. Makes little sense inasmuch as the new agency and tax itself is designed to be and is quarterly. QB really should have defaulted to that as there is no other legal choice. Once I selected the quarterly frequency from among the 1 options available, suddenly the liability to pay amount appeared in the liabilities window. I think this is a shortcoming that ought to be corrected. Everyone's payments are made quarterly to this new entity for this new tax.
Hello there, @Arnie1956.
First, let's make sure that your payroll tax table is updated to the latest version. This makes sure that the program displays the latest features and downloads needed patches to resolve unexpected behavior when updating payroll information.
Once completed, make sure to restart QuickBooks to ensure that all components are updated. Then, you can start updating your QuickBooks software. Here's how:
Now, let's try viewing your CT Paid Family Leave
However, if the issue persists, let's run the the Verify and Rebuild tool to isolate this unexpected behavior. This is a built-in tool that auto-detects and auto-fix data damage issues within QuickBooks.
Once the Verify finds an issue with your QuickBooks data, you will be prompted to Rebuild Now or View Errors. You can refer to this article for more detailed steps: Verify and Rebuild Data in QuickBooks Desktop.
Lastly, I've added these articles to help you manage your Connecticut liabilities:
Kindly add the additional details below if you have other questions. I'll be right here if you need anything else. Have a nice day.
Thanks for your help. In the end the issue was that I had not selected, and the program did not default to, an indication of the frequency of the due liability, so no frequency was indicated. Makes little sense inasmuch as the new agency and tax itself is designed to be and is quarterly. QB really should have defaulted to that as there is no other legal choice. Once I selected the quarterly frequency from among the 1 options available, suddenly the liability to pay amount appeared in the liabilities window. I think this is a shortcoming that ought to be corrected. Everyone's payments are made quarterly to this new entity for this new tax.
I have the same issue. Where can you change the frequency to quarterly?
Found it
-employees
-payroll taxes and Liabilities
-edit payment due dates and methods
-click continue on the payroll setup pop up screen and there, under schedule payments, the error was highlighted of the CT paid family leave not selected as a quarterly item
Hi @drericruiz,
Thank you for reaching out to us here in the Community. I'm here to help you fix the issue with your payroll liabilities in QuickBooks Desktop.
You can change the payment frequency through the QuickBooks Payroll Setup. To access this window, you'll need to go to the Pay Liabilities section and select the Change Payment Method option.
Here's how:
For more information about setting up pay liabilities, as well as how to add payment reminders in QuickBooks, I recommend the following article: Set up and pay scheduled or custom (unscheduled) liabilities.
Drop me a comment below if you have any other questions about running payroll or managing tax liabilities. I'll be happy to help you some more.
Thank you!
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.