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Arnie1956
Level 1

CT Paid Family Leave liability payment in quickbooks desktop payroll

I set up CT Paid Family Leave deduction in payroll and have been deducting it. The first payment to the new agency is due 3/31 yet the "Pay Liabilities" window in desktop payroll is not showing a liability check to pay.

I can send a check for the amount (or rather pay online) the agency, but how/when will QB account for the payment in its payroll functionality. It seems like something is not working right as the payment is due in just a few days.

Solved
Best answer March 29, 2021

Best Answers
Arnie1956
Level 1

CT Paid Family Leave liability payment in quickbooks desktop payroll

Thanks for your help. In the end the issue was that I had not selected, and the program did not default to, an indication of the frequency of the due liability, so no frequency was indicated. Makes little sense inasmuch as the new agency and tax itself is designed to be and is quarterly. QB really should have defaulted to that as there is no other legal choice. Once I selected the quarterly frequency from among the 1 options available, suddenly the liability to pay amount appeared in the liabilities window. I think this is a shortcoming that ought to be corrected. Everyone's payments are made quarterly to this new entity for this new tax.

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5 Comments 5
IamjuViel
QuickBooks Team

CT Paid Family Leave liability payment in quickbooks desktop payroll

Hello there, @Arnie1956.

 

First, let's make sure that your payroll tax table is updated to the latest version. This makes sure that the program displays the latest features and downloads needed patches to resolve unexpected behavior when updating payroll information.

  1. Go to the Employees menu.
  2. Choose to Get Payroll Updates.
  3. Tick the Download Entire Update checkbox.
  4. Hit Download Latest Update.
    • A window appears when the download is complete.

Once completed, make sure to restart QuickBooks to ensure that all components are updated. Then, you can start updating your QuickBooks software. Here's how:

  1. Open QuickBooks.
  2. Choose the Help menu.
  3. Select Update QuickBooks.
  4. From the Update Now tab, click the Get Updates button

Now, let's try viewing your CT Paid Family Leave 

However, if the issue persists, let's run the the Verify and Rebuild tool to isolate this unexpected behavior. This is a built-in tool that auto-detects and auto-fix data damage issues within QuickBooks.

  1. Open your QuickBooks company file.
  2. Choose the File menu.
  3. Select Utilities.
  4. Click Verify Data.
  5. Pick OK when you see the message QuickBooks detected no problem with your data. You may continue using your company file.

Once the Verify finds an issue with your QuickBooks data, you will be prompted to Rebuild Now or View Errors.  You can refer to this article for more detailed steps: Verify and Rebuild Data in QuickBooks Desktop.

 

Lastly, I've added these articles to help you manage your Connecticut liabilities:

Kindly add the additional details below if you have other questions. I'll be right here if you need anything else. Have a nice day.

Arnie1956
Level 1

CT Paid Family Leave liability payment in quickbooks desktop payroll

Thanks for your help. In the end the issue was that I had not selected, and the program did not default to, an indication of the frequency of the due liability, so no frequency was indicated. Makes little sense inasmuch as the new agency and tax itself is designed to be and is quarterly. QB really should have defaulted to that as there is no other legal choice. Once I selected the quarterly frequency from among the 1 options available, suddenly the liability to pay amount appeared in the liabilities window. I think this is a shortcoming that ought to be corrected. Everyone's payments are made quarterly to this new entity for this new tax.

drericruiz
Level 1

CT Paid Family Leave liability payment in quickbooks desktop payroll

I have the same issue. Where can you change the frequency to quarterly?

drericruiz
Level 1

CT Paid Family Leave liability payment in quickbooks desktop payroll

Found it

-employees

-payroll taxes and Liabilities

-edit payment due dates and methods

-click continue on the payroll setup pop up screen and there, under schedule payments, the error was highlighted of the CT paid family leave not selected as a quarterly item

AlcaeusF
Moderator

CT Paid Family Leave liability payment in quickbooks desktop payroll

Hi @drericruiz,

 

Thank you for reaching out to us here in the Community. I'm here to help you fix the issue with your payroll liabilities in QuickBooks Desktop.

 

You can change the payment frequency through the QuickBooks Payroll Setup. To access this window, you'll need to go to the Pay Liabilities section and select the Change Payment Method option.

 

Here's how:

 

  1. Go to the Employees menu, then select Payroll Center.
  2. Select the Pay Liabilities tab.
  3. Under Other Activities, select Change Payment Method
  4. Go to Schedule payments, then select the tax liability you want to edit or schedule a payment for.
  5. Select Edit, then enter the information.
  6. For QuickBooks Desktop Payroll Enhanced users:
    • If the payment frequency option you need isn’t available in the drop-down list, select the Let me use a different payment frequency checkbox. Select Next, then set up a custom payment schedule.
    • The IRS doesn't offer a weekly liability payment schedule. If you're required to make a payment several days after running payroll, the IRS considers it a semiweekly basis. Choose After Each Payroll from the Payment frequency drop-down to set it up.
  7. Select Finish, then hit Finish Later.

 

For more information about setting up pay liabilities, as well as how to add payment reminders in QuickBooks, I recommend the following article: Set up and pay scheduled or custom (unscheduled) liabilities.

 

Drop me a comment below if you have any other questions about running payroll or managing tax liabilities. I'll be happy to help you some more.

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