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Level 1

Data file on cloud storage

When sending paystubs to the cloud for employees it starts but doesn't finish sending. What is causing this

1 Comment
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QuickBooks Team

Data file on cloud storage

Hello there, 307.

 

I'm glad you've reached out to the QuickBooks Community. Let me help isolate this issue so you can send pay stubs to the cloud for employees successfully. 

 

Let's process troubleshooting steps to resolve this issue. Let me provide you the steps below:

  1. Close and reopen QuickBooks Desktop.
  2. Select this link Downloads and Updates, select your Product and Version, select Search, and select the Get the latest updates link to ensure you have the most recent update.
  3. Close QuickBooks Desktop and restart your computer.
  4. Right-click the QuickBooks icon, and select Run as the Administrator.

If the same thing happens, I encourage you to contact our ViewMyPaycheck Support Team so they can investigate this further. 

 

You can contact our support through this link: http://static.onlinepayroll.intuit.com/Support/Support_QBD_Admin.html

 

For additional reference, you can check these articles:

Please let me know how it goes by clicking the Reply button below. I'll be around to help if you have any other concerns about sending pay stubs. Have a good one. 

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