Connect with and learn from others in the QuickBooks Community.
When sending paystubs to the cloud for employees it starts but doesn't finish sending. What is causing this
Hello there, 307.
I'm glad you've reached out to the QuickBooks Community. Let me help isolate this issue so you can send pay stubs to the cloud for employees successfully.
Let's process troubleshooting steps to resolve this issue. Let me provide you the steps below:
If the same thing happens, I encourage you to contact our ViewMyPaycheck Support Team so they can investigate this further.
You can contact our support through this link: http://static.onlinepayroll.intuit.com/Support/Support_QBD_Admin.html.
For additional reference, you can check these articles:
Please let me know how it goes by clicking the Reply button below. I'll be around to help if you have any other concerns about sending pay stubs. Have a good one.