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9130 3513 2280 0416
Level 1

DD increase on wrong Company ID

We were approved for a direct deposit increase on Monday January 10th. However, it was approved for the wrong Company ID, and there was no way on the first “direct deposit increase form” to designate which company ID we wanted the change for.

 

We need the already approved Direct Deposit increase applied to our current file.

 

I’ve called Quickbooks Online Support several times, and they stated that there is nothing they can do because those departments do not speak to each other–which is why I am now trying to backdoor the system and do the faster funding model. They also instructed me to fill out the form AGAIN which doesn’t make any sense because, once again, I can’t write which Company ID the increase should be applied to.

 

We have payroll scheduled for this week, and it is extremely urgent that we use our new file as it is the most accurate....Not sure what to do!

4 Comments 4
Angelyn_T
QuickBooks Team

DD increase on wrong Company ID

I appreciate you for sharing your concern here in the Community, @9130 3513 2280 0416. I can share with you some information about increasing the direct deposit limit increase in QuickBooks Online (QBO).

 

Since the increase was applied to the incorrect company, yes, you need to process a new request for the correct company file. To get started, please make sure to open the precise QBO account, then look for the company ID following these steps:

 

  1. Go to the Gear icon, then click on Account and settings.
  2. Select the Billing & Subscription tab. You'll see the company ID at the top of the Billing & Subscription section.

 

Alternatively, you can press the following keys on your keyboard:

 

  • Windows: Ctrl + Alt + ?
  • Mac: Control + Option + ?

 

Once you've got the correct company ID, tap on the Submit an online request link from this article to request a direct deposit limit increase: Get help if you’re over a direct deposit limit.

 

After that, you're now ready to process your employees' direct deposit paychecks.

 

If you have any other questions about direct deposit limit increase, let me know by adding a comment below. I'm more than happy to provide additional assistance. Wishing you a good one!

9130 3513 2280 0416
Level 1

DD increase on wrong Company ID

I've done this twice now and it keeps approving the wrong company ID.


@Angelyn_T wrote:

I appreciate you for sharing your concern here in the Community, @9130 3513 2280 0416. I can share with you some information about increasing the direct deposit limit increase in QuickBooks Online (QBO).

 

Since the increase was applied to the incorrect company, yes, you need to process a new request for the correct company file. To get started, please make sure to open the precise QBO account, then look for the company ID following these steps:

 

  1. Go to the Gear icon, then click on Account and settings.
  2. Select the Billing & Subscription tab. You'll see the company ID at the top of the Billing & Subscription section.

 

Alternatively, you can press the following keys on your keyboard:

 

  • Windows: Ctrl + Alt + ?
  • Mac: Control + Option + ?

 

Once you've got the correct company ID, tap on the Submit an online request link from this article to request a direct deposit limit increase: Get help if you’re over a direct deposit limit.

 

After that, you're now ready to process your employees' direct deposit paychecks.

 

If you have any other questions about direct deposit limit increase, let me know by adding a comment below. I'm more than happy to provide additional assistance. Wishing you a good one!


 

9130 3513 2280 0416
Level 1

DD increase on wrong Company ID

I've been going through this direct deposit increase problem for 3 weeks now. I tried your approach, and they still approved it on wrong Company ID.

MJoy_D
Moderator

DD increase on wrong Company ID

I can share some information about this direct deposit increase, @9130 3513 2280 0416. 

 

To apply this direct deposit limit increase to the right company, I suggest reaching out to our Customer Support team. 

 

They have the tools to verify this direct deposit limit increase in a safe and secure environment. 

 

You can do it by going to the Help icon at the top right of the account. Follow the steps below: 

 

  1. Go to the Help icon to connect to a live support agent. 
  2. Click on the Contact Us button and provide some details about this concern.
  3. Provide us with some information about your concern in the What can we help you with? box and click on Continue.
  4. You'll now be provided options on how to connect to our Customer Support. 

 

Check this article for more information about the different types of support we offer and their availability: QuickBooks Online Support.

 

For more information about direct deposit limits per payroll and person, check out this article: Get help if you’re over a direct deposit limit.

 

Here's more information on how to print paychecks or print pay stubs when you run payroll: Print paychecks in QuickBooks Online Payroll and Intuit Online Payroll.

 

Let me know if you still need further help with your direct deposit or anything else. Just let me know by leaving a reply below. Keep safe and have a wonderful day!

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