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THOMAS.LUEDKE
Level 1

Dead team members showing up in time off list.

Dear QuickBooks Time Team, I’m reaching out as the admin of a small business using QuickBooks Time to manage our field crew. There’s one persistent issue I’m begging you to address: The dead won’t stay buried. Despite properly archiving former team members—including those who have passed away—they continue to appear in the Time Off assignment list and other dropdown menus. Here’s what that means in practical terms: I’m scrolling past deceased employees when trying to assign vacation. I have to choose between live people and those who are no longer with us. Obituaries shouldn’t be part of HR workflows. We have employees who have moved on—to the afterlife—and still show up. I’ve buried coworkers and yet must pass their names weekly in dropdowns. The Time Off screen feels like a ghost registry. It’s difficult to maintain professionalism when “Bud Burkhart (archived)” is still requesting PTO from beyond the grave. We are quite literally managing a digital séance every time we run admin tasks. You’ve created a zombie list—dead workers walking among the living. If we didn’t love and respect these people, it wouldn’t be so uncomfortable to keep seeing them listed every week. Please, sincerely—allow archived (or deceased) employees to be hidden from the Time Off assignment screen and other task dropdowns. At a minimum, offer a toggle to filter for active users only. This small change would dramatically reduce friction, administrative error, and unnecessary existential crises. Thank you for considering this feature request. Let the dead rest—and let the living manage time off in peace. Sincerely, Thomas Luedke General Manager Haskel Sears Design and Construction

1 Comment 1
Ivan_G
QuickBooks Team

Dead team members showing up in time off list.

Our sincere condolences, Thomas.

 

Your sentiments are valid, and our development team is always aiming to meet user's business needs.

 

Please know that QuickBooks (QB) retains data of archived or deceased employees for accurate historical reporting. That's why their profile is still visible in several sections of QuickBooks menus.

 

You can send feature recommendations directly to our developers about this to notify them of your desired functionality. Here's how:

 

  1. Log in to your QB Time account.
  2. Click the Help (?) icon and select Suggest Idea.
  3. Enter your requests and insights in the designated field.
  4. Once done, hit Send Idea.

 

To check the status of your suggestions, visit our Customer Feedback for QuickBooks Online website.

 

I'm also attaching an article: Manage team member settings and permissions in QuickBooks Time. It will come in handy once you need to configure your team member's access in QB Time.

 

Click the Reply button if you have other concerns or suggestions with employee profiles and data.

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