Deductions

Thanks for bringing this matter to my attention, VCOA.

I'll help you determine why your deductions aren't showing up automatically.

To clarify, what type of deductions are you referring to? If these are Federal or State taxes, then they may have reached the wage bases and limits. We offer an excellent comparison guide that will help check the limit for each taxes.

The same concept applies to other types of deductions, like retirement plans or health insurances. They could also have limits which they've reached on a previous payroll run.

To verify this, we'll need to take a closer look at their setup. Allow me to guide you through the steps on how to do it:

1. Click Workers in the left navigation menu.
2. Select the employee's name.
3. Click the pencil (edit) icon in the Pay section.
4. In question 3, Does Employee have any deductions, hit the pencil (edit) icon of the deduction you want to check.
5. Take note of the amount in the Annual maximum field.
6. Click OK, then Done.

Now that we know the limit, let's compare it with the Year-To-Date amounts on the Payroll Summary by Employee report to confirm this:

To pull up the report:

1. Click Reports.
2. Search for the Payroll Summary by Employee report.
3. Change the Date Range if necessary.
4. Click Run Report.

That should do it. With the information you've gained here, I'm sure you'll find be able confirm why they're no longer showing up automatically.

Please let me know the result of your comparison, I want to make sure you're taken care of. Thanks for reaching out, wishing you and your business continued success.

The payroll check is in the past. I didn't discover the error until I was reconciling the bank account. Some how the amount was chanced after the payroll was issued and the person paid. The deduction amount increased by $51.76. The person received more cash than the current amount in the check register. How do I change the deduction amount on a payroll issued in the past?

Also, I entered the pay date range incorrectly. I put 12-1-2018-12-15-2018 instead of 02-01-2019-02-15-2019. How do I change that?

This does not answer my question.

I need to change a payroll check in the past. The amount of the retirement deduction was changed after the payroll check was paid. It was discovered when reconciling the checking account. The bank paid $51.76 more than the check register shows because the deduction amount change. How do I change it back in QB?

Also, I enter the wrong pay range dates. I entered December 1-15 instead of Feb 1-15. How do I correct the pay ranges for an old payroll?

Hello there, @Gary10.

I want to make sure you’re able to remove the incorrect payroll check you’ve created in the system.

You have two ways to remove the incorrect payroll check:

• Delete a paycheck
• Void the check

However, since the paycheck is already processed and received by your employee, there would be a need for us to perform a payroll corrections.

I'd suggest scheduling a callback with our Customer Care Team since the Community page is a public space. A payroll specialist will be able to access your account on a secured environment and further assist you in performing a payroll corrections.

Here's how to contact us:

1. Log in to your QuickBooks Online account.
2. Go to the Help menu.
3. Click Contact Us.
4. Under How can we help?, type in any keyword about your concern.
5. Hit Continue.
6. Click Get a call back.

Feel free to visit us here in the Community if you have other questions about running payroll in QuickBooks Online. I'm here to help.