Hello, I need to remove no-longer-needed, confusing, legacy category “OT Hours”, left over from an earlier version of QB. This legacy category appears when running payroll, for one employee. How may I put in a request to the ‘back-end team’? I have already tried to standard removal procedure several times without success. I believe this problem exists because this is a legacy category was imported from Quickbooks Desktop. Steps I’ve tried. click employee name, click ‘Pay pencil’, click ‘how much do to you pay pencil, the category I’m trying to un-check does not appear on the list. Unwanted category only appears when actually running the payroll process.
Thank you for your help!
Andrew
San Francisco
