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hydrocleanva
Level 1

Desktop Version Direct Deposit Verification Amounts Activate

I have tried to activate direct deposit on my desktop QB (2018, Enhanced)  however the bank is not receiving the needed verification amounts for me to enter.  Any thoughts as to why or any other options?

 

Thank you,

Tracie

1 Comment 1
DivinaMercy_N
QuickBooks Team

Desktop Version Direct Deposit Verification Amounts Activate

Hi there, @hydrocleanva


If you've set up for a Direct Deposit, this will take two to three banking days to confirm and activate your bank account. Also, you'll receive an email from us to confirm your direct deposit status.

 

When you entered your bank information, we'll make 2 small transactions, a deposit and a withdrawal of an amount less than $1.00. Please know that it might be up to 2 days before you see those transactions in your bank account. 

 

If you still haven't received it after 2 days, I recommend calling your bank or check your bank statement online. However, if none, you can contact our payroll support to check the status of your direct deposit request.

 

Here's how:

 

  1. Go to the Help tab.
  2. Select QuickBooks Desktop Help.
  3. Enter Direct Deposit Verification in the Have a Question? field.
  4. Click Contact us.
  5. Hit Start a Message

 

For more details, please visit this article: Set up your company payroll for direct deposit

 

To learn more about Direct Deposit in QuickBooks Desktop Payroll, please visit this article: Direct Deposit service agreement. From here you'll learn how Direct Deposit service works, limitations and special fees, conditions governing ACH transactions, etc. 

 

Don't hesitate to get back in here. I'll be around to help. Have a pleasant day.

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