In the Pay Employees window, what are the different color fonts supposed to represent? I generally just ignore them but recently there were only 3 people in a different color. When I printed the checks, I found that QB had pulled their hours from 2 weeks prior and their additions/deductions from 1 week prior!
This week, I have many workers with either their regular hours, overtime hours or both in blue and I don't know why.
I can share some information about the blue hours in the PayEmployees window, CCNCem.
Usually, the hours will become blue if similar payroll items are listed twice in the employee's profile. When this happens, you'll be unable to enter the hours in the Hourly or Salarypayrollitems column causing inaccurate payroll data.
To fix this, you can click open the Preview Paycheck window and manually edit the hours. Here's how:
Go to theEmployees menu, then choosePay Employees.
Select the appropriate schedule in the CreatePaychecks section, then click Start schedule Payroll.
Double-check the pay period end date, check date, and bank account the money is drawn from.
Click the name of the employee that has blue hours to launch the Preview Paycheck window.
Enter the correct number of hours in the Hours column.
SelectSave & Nextto go to the next employee, or selectSave & Closeto go back to the Enter Payroll Information window.
When the checks are ready to be created, selectContinue, then review the Check/Direct Deposit printing options.
Verify the amounts for each employee, then click Create Paychecks.