I processed direct deposit payroll today and forgot that Wednesday is Veterans day. Can I cancel the direct deposit request and pay everyone with checks instead or is it to late to cancel the direct deposit and everyone has to wait till Thursday to get paid.
You can still void the DD paychecks and it must be done before 5:00 p.m. Pacific time, and two banking days before the paycheck date. Then, write checks for your employee for them to be paid on time. However, once DD transaction has offloaded for ACH processing, Intuit can no longer stop it.
In this case, it would be best to contact our Payroll Support Team to verify the status of the transaction. They'll pull up your account in a secure environment and assist you with this one. Here's how to reach them:
Click the Help icon on the top menu.
Choose QuickBooks Desktop Help.
Tap Contact us.
Select Search for something else and enter your concern in the Tell us more about your question: field.
Choose Start a Message or Get Phone Number to connect with our support.
Visit our QuickBooks Payroll page for more insights about managing your payroll in your software.
I'll be right here to continue helping if you have any other concerns or questions about QuickBooks. Assistance is just a post away. You have a good one.