Hi there, timnix.
Regularly, you can see a notification regarding the status of Direct deposit paychecks from the Paycheck List page and what are the actions you need to take. If an employee's direct deposit get rejected? There are a few reasons this may have happened. It could be employee's bank account may have been closed, or an incorrect account number was submitted. You can click this article to see different ways on how to resolve a rejected Direct Deposit: Resolve a rejected Direct Deposit.
You can also refer to this article to view common issues with direct deposit and how to fix it: Resolve Direct Deposit Issues.
If the issue continues to occur, I suggest contacting our QuickBooks Support Team. They have the tools to securely pull up your account and help identify the reason the direct deposit not deposited.
Here's how to contact them:
1. Open your QuickBooks Account.
2. At the top right, click the Help icon.
3. Click Contact Us.
4. Under What can we help you with?, enter your concern about Direct deposit paychecks.
5. Click Let's Talk.
6. You'll be routed into the Choose a way to connect with us page.
- Start a chat with a support expert.
- Get a callback from the next available expert.
7. Select how you want to contact them and fill in the information.
Please check the articles below on how you can print paychecks or print pay stubs when you run payroll. Then, different troubleshooting guides on how to resolve the issue about viewing forms and/or paychecks but cannot print them.
Don't hesitate to post again here in QuickBooks Community if you have other concerns. I'm always here to help.
