I can imagine the situation you’re in right now, @ K Asche.
I’m here to help and provide you with some insights on how to get around this issue. You’ll want to ensure to update your QuickBooks Desktop (QBDT) software and tax table is to the latest version. This way, we can guarantee all components are up to date.
If you have and the issue persists, I recommend contacting our Support team. This way, they’ll add you to the list of affected users and notified via email of any updates. Here’s how to reach out to them:
- Go to the Help menu.
- Select QuickBooks Desktop Help.
- Click Contact Us.
- Give a brief description of your issue, then select Let's talk.
- Then choose your preferred way to get in touch with them.
You can also check this link for more details and ensure to check their Support Hours to know when agents are available: Contact QuickBooks Desktop support.
Once everything is settled, you might want to utilize this article for reference in setting up direct deposit for your client: Set up direct deposit for employees.
I appreciate your patience while we're working to solve this. If there’s anything else you need assistance with, you can always share them with me. I’ll be around ready to back you up. Keep safe and stay well.
