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addisonoffice
Level 2

Does anyone else have Direct Deposit Issues

Are payroll was submitted for direct deposit to transfer today and it has not transferred? This has happened with both companies that I do direct deposit payroll for???
2 Comments 2
SM80
Level 1

Does anyone else have Direct Deposit Issues

Yes, it is company wide across all the companies they serve. Their support is disabled as well, I had to call through their sales team and was told this.

ReyJohn_D
Moderator

Does anyone else have Direct Deposit Issues

Hello, @addisonoffice @SM80.
 

We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts. The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today.
 

We know how critical each paycheck is to your team. This is, even more, the case in our current environment. 
 

Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.

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