cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Anonymous
Not applicable

Does anyone else have ee payroll stubs show the wrong withholding? It is correct in my system but showing up incorrectly on their electronic check stub.

 
1 Comment
Highlighted
Moderator

Does anyone else have ee payroll stubs show the wrong withholding? It is correct in my system but showing up incorrectly on their electronic check stub.

Hello there, jo

Thank you for bringing this to our attention. I'm here to make sure your employee's withholding tax calculates correctly in QuickBooks Online (QBO).

To single out this issue, try deleting and recreating the paycheck so that QBO recalculates the taxes. To do so, please follow these steps:

  1. Go to Workers and choose Employees.
  2. Click on the employee's name.
  3. Go to the Paycheck List tab.
  4. Open the paycheck you want to delete.
  5. Click on Delete and check the confirmation box. 
  6. Then, click on Delete Paycheck.

Then, recreate the paycheck.

Otherwise, I suggest reaching out our Payroll Support Team to have this checked if the issue persists. You can reach them through this link: https://payroll.intuit.com/support/contact/?infosrc=qs&service=64.

One of our payroll specialists will be able to initiate a screen sharing session to take a closer look for further isolation.

You've got me here if you have any other concerns and I'm always here to help. Have a great day.

Need to get in touch?

Contact us