I can only imagine what you've been through, pjddds. This is not the experience we want you to have in QuickBooks Desktop (QBDT).
Before we proceed, could you please specify the format you are referring to? Providing additional information will help us understand the issue better and offer the most accurate resolution.
In the meantime, I encourage you to submit feedback to our Product Developer team. Your suggestions are highly valuable to us, thus we will be able to consider your recommendations and implement any necessary improvements in our product updates.
To give suggestions and see any changes you might like, here's how to submit feedback within QBDT:
- Go to the Help tab.
- Click the Send Feedback Online option and select Product Suggestion.
- In the pop-up window that will display, enter your feedback suggestions.
- Click the Send Feedback button to submit.
Refer to this article if you want to make customization: Use and customize form templates.
Should you require additional assistance or have any other concerns regarding formats in QBDT, please don't hesitate to reply. I'll be willing to lend a hand.