Thanks for dropping by the Community space and laying out the details of your concern, @RecycleME.
I'm here to provide some steps to help you modify your employee's direct deposit bank information.
For the two-day funding time of your QuickBooks Desktop (QBDT) Payroll, your workers are paid two banking days after sending your payroll to us. So, if you've submitted your payroll today before the lead time of 5 PM PST, we can void your direct deposit paychecks before sending payroll data. Here's how:
- Go to the Employees menu and click Edit/Void Paychecks.
- Change the Show paychecks through/from dates to the date of the paychecks you need to void, then press Tab on your keyboard.
- Click the check-in question and select Void.
- Enter YES, then click Void.
- Tick the checkbox to agree to the terms and conditions of voiding the paycheck.
- Then, repeat steps 1- 5 to include all checks you need to void.
From there, you can recreate and send your direct deposit paychecks before the lead time today. Otherwise, it will be posted to your old bank if not yet sent before funding time today.
About your old bank, you may receive a Notice of Change (NOC) from QBDT Payroll. You can reach out to your bank so they can further assist you with the next steps.
If you encounter issues when sending your payroll data, this article can give you further details on how to fix it: Fix the error “QuickBooks has encountered a problem sending your usage data”.
Feel free to reply on this thread again if you need more help processing your payroll. We're always here to help. Stay safe always.
