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kbbkkp
Level 1

EFTPS payments not cleared

but client paid by check how do I remove the EFTPS payment that were never paid but not adding back into be paid
1 Comment 1
JaneD
Moderator

EFTPS payments not cleared

Good day, kbbkkp.

 

You'll have to void the e-payment transaction in QuickBooks Desktop. I'll show you how.

 

  1. Go to the Employees menu and choose Payroll Center.
  2. Click on the Pay Liabilities tab.
  3. Select E-Payments under Payment History.
  4. Double-click on the payment transaction and click on the Delete drop-down menu.
  5. Choose Void.
  6. Click on Save & Close.
  7. Select Done to confirm the action.

Then, I'd recommend contacting our QuickBooks Payroll Support Team. They can pull up your account to trace the status of the e-payment transaction.

 

  1. Go to this link https://help.quickbooks.intuit.com/en_US/contact.
  2. Select QuickBooks Desktop.
  3. Click on Continue as a guest.
  4. Choose your QuickBooks Desktop version.
  5. Select a topic.
  6. Click on Start a Message.

Let me share this article that will help manage your account for e-payment of tax liabilities.

 

You can count on us if you have any other concerns. Have a wonderful day.

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