What specific error message are you getting, c andrews?
As mentioned by @Rose-A, to deduct an employee's loan every month, you'll have to set up other payroll items on your employees' profile. Then, manually enter the amount if you want to take out the loan payment.
However, if you still want to talk to one of our representatives, you'll have to contact them so you'll be able to get a scheduled call back.
When entering the invoice for the deduction, (example:) We have a Employee Loan line added for this, lets say, we ordered a part from Napa and the employee wants me to deduct that out of his pay- I have added it to his payroll, but when I put it in the Employee loan, it shows back in my bills to be paid from the parts store- I do not think I am entering the invoice correctly-