Employee's time sheet copied incorrectly to paycheck review every week.
I have one employee whose time sheet is not copying correctly to their paycheck. I enter the hours worked on their time sheet but the hours reflected when I "open paycheck detail" are all wrong. Their paycheck detail lists jobs and hours that weren't even on the time sheet I entered for the week. I have to delete the information on his time sheet, save it, then redo it completely in order to correct the problem. He is the only employee I am having this issue with and I am in the correct work week and pay date. Any ideas about what may be causing this and how I can fix it?
I appreciate the steps you've done to get this working. I'm here to share some information about why some timesheet data is missing or incorrect on your employee's paycheck.
Just to confirm, are you using QuickBooks Desktop payroll service? If so, below are the possible reasons why the data from the timesheet may be missing hours or not pulling hours onto the paycheck at all:
The employee's profile is set up to not use timesheets.
Hours entered may have fallen on a date outside the paycheck's date range.
Unknown data flow issue with the company file.
Incorrect pay frequency may be set up for your employee.
The payroll item used on paycheck differs from the one on the timesheet.
There are a few things you need to check to make sure the timesheets will flow correctly to your employees' paychecks. First is that Time tracking is turned on in your company preferences. Here's how:
1. Go to Edit menu at the upper left, then pick Preferences on the drop-down. 2. Choose Time & Expenses on the left panel, then click on the Company Preferences tab. 3. Select Yes on the Do you track time? on the TIME TRACKING field, then OK.
Next is to check if this specific employee is set up to use timesheets to track hours. Here's how:
1. Go to Employees menu at the top, then pick Employee Center. 2. Double-click the employee name, then choose the Payroll Info tab on the left panel. 3. Under the Earnings box, be sure the Use time data to create paychecks checkbox is selected, then click OK.