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bridget10
Level 1

Employee states they did not receive direct deposit amount in account today

I am unable to reach anyone at Quickbooks, however the paycheck is stating it has processed.
2 Comments 2
Just_me
Level 10

Employee states they did not receive direct deposit amount in account today

ReymondO
QuickBooks Team

Employee states they did not receive direct deposit amount in account today

Hey there, @bridget10.

 

We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts. The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today.

 

We know how critical each paycheck is to your team. This is, even more, the case in our current environment. Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.

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