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Employee wants to use PTO and it is not showing up in my optional "Pay Items" even though it is set up correctly in her profile

 
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Employee wants to use PTO and it is not showing up in my optional "Pay Items" even though it is set up correctly in her profile

It's good to see your post here, rachel36.

 

You'll probably want to make sure the Paid time off option is included when running your payroll. Since you've already set it in your employees profile, you will need to check this option from your Run payroll window.

 

Below are the instructions on how to do it:

 

  1. Go to Workers and choose Employees.
  2. Click Run payroll.
  3. Choose a pay schedule and click Continue.
  4. Click the Gear icon from the Run Payroll window and check the box for Paid time off.

 

I'm leaving you with a guide for more insight on how to set up and track time off in QuickBooks Online: Set up and track time off in payroll.

 

I got your back and I'm just a post away whenever you need help with anything QuickBooks. Have a wonderful day ahead!

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