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amanda93
Level 1

Employees missing direct deposit

no one received direct deposit today
3 Comments 3
laurasbeth
Level 1

Employees missing direct deposit

Us too

dandelionbookkeepingaz
Level 1

Employees missing direct deposit

I have two clients who had payroll today and neither of them had employees who received their direct deposits today.  

Mich_S
QuickBooks Team

Employees missing direct deposit

Thank you for reaching out to us, @dandelionbookkeepingaz.

 

We understand how important it is for you to pay your employees on time. As I check on the Community page, I can see other posters are also sharing the same experience at the moment. Rest assured, your employees will receive their pay within today. Also, we've already informed our product engineers about this behavior to check on it the soonest. 

 

You can also subscribe for any updates so you'll be notified if the issue has been resolved. 

 

Please hit the Reply button if you have further questions. Have a great weekend and stay safe!

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