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Active Member

First Payroll

Just started payroll in 2019. in setup it asked if employees had been hired in the last 6 months...answered yes... I think this triggered QBOP to then setup 2018 quarterly forms for last quarter to be required.  This is NOT the case. How can I change a setting or remove these forms? 

THey are NOT required to be filed.  First and only payroll was just run this year.




1 Comment
QuickBooks Team

Re: First Payroll

Thanks for visiting the Community, @mmc58.

I appreciate the information you’ve provided about the current situation of your QuickBooks Online Payroll. I want to ensure you get the answers you need.

Looking into the setup requires checking your account, which we are unable to do so in this public forum. For security reasons, I recommend giving our Payroll Support Team a call.  They have the tools that can help change the initial setting and help you how to handle the forms.

To get our updated phone number, follow the steps below: 
1.    Go to this link
2.    Select your Payroll Subscription.
3.    Choose Payroll.
4.    Click View Contact Info.

Go ahead and give them a call. Let me know how it goes by leaving a comment below. I’m always here for all of your QuickBooks needs. Have a great day ahead!