QBO is displaying small amounts of WA workers comp tax due that we do not owe. I've always made the payments through the WA L&I website using the rate they assigned, and have made sure that rate is reflected in Payroll Settings in QBO. The attached screenshot shows the discrepancies. How do I resolve these so they go away permanently?
Great to see you here today, cberkom,
Let me help you correct your tax payments in QuickBooks Online.
There are a few steps we can do to get past the penny differences for the WA Workers Compensation tax. Let me guide you on how to do that;
To record an overpayment:
You may check out this article to know more about resolving tax overpayments or underpayments: https://community.intuit.com/articles/1431866
To settle a penny discrepancy:
That should circumvent the discrepancy on your Pay Taxes window.
Please let me know if there's anything you need help about QuickBooks payroll. I'm here to lend you a helping hand anytime. Have a great day!
Thanks, but it does not give me the option to Resolve the Overpayment, only to Record a Payment.
I don't want to record a payment I did not make and we do not owe. The main discrepancy is the latest payment where QBO is calculating a tax liability $0.36 larger than we owe. (The tax rate stored in QBO is correct.)
I know we have paid the right amount each month, and do not have a credit or liability with the state.
I would call Payroll Support, cberkom.
This way, we can create an adjustment for you and fix the discrepancy. Please use this link to speak with one of our phone agents: https://payroll.intuit.com/support/contact/?infosrc=qs&service=64.
Just choose Intuit Online Payroll to get the number.
Let us know if you need more help. We're here to help.
Hello there, @stalzer.
Thank you for joining the thread. I'm here to help share additional information about fixing workers compensation tax due in QuickBooks.
If you've experienced the same issue after trying the troubleshooting steps given above, I suggest getting in touch with our Payroll Support Team to check and fix the discrepancy further.
For the support's contact confirmation, you may refer to the steps provided by my colleague ShiellaGraceA.
Keep me posted if you have any other payroll concerns, I'm always here to help. Have a good day!