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Buy nowI want to stop this from happening to you, @pobzebmuas4.
I know how important it is to have accurate payroll data in your company. I'll make sure that it is taken care of immediately.
We want to ensure correct taxes are calculated so the right amounts are paid and filed to the IRS. QuickBooks will calculate taxes depending on the preferences that you set up. There are several reasons why payroll taxes aren't calculating. Among these are:
I'd recommend running the Payroll Tax and Wage Summary. This report shows detailed information about how QuickBooks calculates tax amounts on employee paychecks and the wage base limit for each employee for each tax.
Here's how:
Once confirmed and the issue persists, I'd suggest contacting our QuickBooks Online Support Team. They can do screen-sharing and review your account to know the root cause of the problem. Also, they can process an adjustment if they find out that there's a discrepancy with the calculation of your taxes.
Here's how:
Check out their availability to ensure a swift response: Contact QuickBooks support.
Further, check out these articles below to know how QuickBooks calculates your taxes and manage your employee paychecks:
If you have further questions about payroll, feel free to get back to me. I'd be more than happy to answer it for you. Have a nice day.
I don't have a way to adjust how much is being charged for 940 taxes. This is federal unemployment tax. Something is wrong on your end
I appreciate your prompt reply, @pobzebmuas4.
Since you're still unable to adjust how much your 940 forms are being charged, I'd recommend contacting our QuickBooks Online Payroll Support team. They have equipped tools to investigate your account further and give possible fixes.
Here's how you can reach out to them:
Please know that when contacting our support, ensure to reach out to them during their available hours.
Loop me in if you have other QBO-related concerns, specifically on payroll forms. I'd be glad to assist you. Take care always.
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