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Level 1

Form 941 not calculating correctly

My 941 and the payroll summary for the same period do not match.  How do I find out where the 941 got the numbers?

3 Comments 3

Form 941 not calculating correctly

Hello there, @caanku.


Let's get this straightened out so you can match your 941 form with your Payroll Summary report.

QuickBooks Desktop set’s its own calculation for 941 Forms. The calculated amounts in the form are based on the amount of wage base multiplied by the rate. This is to make sure the form will have the correct amounts. For lines 5a, 5b, 5c, and 5d.


I’ve got you an article to learn more about how QuickBooks Desktop populates the 941.


Also, Payroll Summary report shows the amount calculated on the paychecks.


If the lines are incorrect, we can run Payroll Check-up. This helps identify discrepancies and offer suggestions on how to fix.


Once done, we can now start correcting the discrepancies by doing a liability adjustment. Please check out this article for reference:  Adjust payroll liabilities


Let me know if you have other questions about matching 941 and Payroll Summary in QuickBooks Desktop. I'd be glad to help.

Level 1

Form 941 not calculating correctly

How do you balance 941s to Form W-2 when 2% S Corporation stockholder employees have health insurance?

QuickBooks Team

Form 941 not calculating correctly

Hi there, @jvo.


I'm glad you've reached out to us. Let me help provide some insights on how to balance the 941 to W-2 Form. 


In order to correct any discrepancies and balance both of your 941 and W-2 Form, you'll need to process liability adjustment. You can check this article for the detailed steps: Adjust payroll liabilities


To further assists you with the steps and to check the setup of your S Corporation payroll item, I recommend calling our QuickBooks Desktop Support Team. They additional tools to take a look at your account and do a remote session. 


Here's how you can contact our phone support:

  1. Follow the Official Intuit Contact link.
  2. Select your QuickBooks product.
  3. Select an issue type from the menu below, you need only to select two options for the contact information to appear.
  4. Click Get Phone Number at the bottom.

This will get you on the right track. Feel me in if you have any other questions about liability adjustment. I'm always here to help you out. Have a good one. 

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