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management11
Level 1

has anybody had a problem with verifying there bank account so they can pay there employees direct deposit

 
1 Comment 1
KiazzymaeC
QuickBooks Team

has anybody had a problem with verifying there bank account so they can pay there employees direct deposit

Could you please specify what problem or challenges you're facing when verifying you bank account, Management11? Which part of the verification process is not working for you? Any additional information would help me in addressing your concerns properly. 

 

If you haven't seen the test debits in your bank statement within three days after entering your bank details in the system, I recommend contacting our payroll team to have them rerun the test amounts for you.

 

Here's how: 

 

  1. Navigate to the (?) Help panel.
  2. Type your concerns into the Search bar.
  3. Click on Contac Us.

Please check their support hours to ensure you reach them out in the appropriate hours.

 

Additionally, it might be a good idea to review the setup process for employees receiving direct deposits. Ensuring that this is done correctly is essential for smooth payroll processing. You may also want to read the article regarding the lead time for sending direct deposit payrolls. This information will help you understand the timelines involved and prepare for future payroll runs more effectively.


If you have any other questions or need further guidance, please don’t hesitate to reach out. I’m here to support you throughout this process!

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