Has anyone else had issues with payroll today 04/30/2021?

Yes, direct deposits not received by employees.

Hello @INDYKCI and @payroll direct deposit missing,

We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts. The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today.

We know how critical each paycheck is to your team. This is, even more, the case in our current environment. Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.

This issue is still not resolved for my company.  I had to re-associate my checking account with QB, but more than a week later it still says "Direct Deposit Pending" under pay method.  I'm only allowed to write paper checks, and the chat help is useless.  What's the fix for this?

Thanks for sharing your situation on this thread, Millwright Solutions.

When you have a pending direct deposit status, it means one of the following:

• We haven't verified your account information yet.
• Funding bank account is verified but is needed to go back to direct deposit setup.
• You haven't yet entered the employee's bank information.

While we're unable to review your account information in the Community, I recommend contacting our Payroll Support Team again. They have more tools to check what's causing the delay of your direct deposit activation.

Here's how:

1. Click the Help icon located in the upper right-hand corner.
2. In the Help window, click the Contact Us button located at the bottom.
3. Enter your question and click Let's talk.
4. Choose either Start a chat or Call us.

If you have the new QuickBooks Assistant help update, you can follow these steps:

1. In your QuickBooks Online account, go to the Help > Assistant.
2. Type Talk to a human and proceed with I still need a human.
3. Click the Contact us link.
4. Select either Messaging or Callback.

I'm also inserting this article for more information: How to check your direct deposit setup status.

Please keep us posted how it goes. We want to make sure this is resolved for you. Take care!