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Join nowOur's didn't either!!
Same problem here. QB should at least let us know what is going on.
Ours hasn't either. I created an online phone request first thing this morning and they said they'd reach out in 43 minutes and nothing. Now the "chat" and customer service option is "closed"? What is going on QB!!?
I know that this hasn't been easy for you and your employees, advancedeyecareo, GW25, eyedr4you, and philmamula.
We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts. The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today.
We know how critical each paycheck is to your team. This is, even more, the case in our current environment. Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.
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