Hello. I am having a hard time figuring out how to get refunded for being double charged every month. Has anyone figured it out?

Thanks for reaching out to the Community. 

I'd be glad to provide some additional info about getting in contact with a live agent about your account details. 

You can refer back to this article to get in touch with a live specialist: QuickBooks Self Employed.

If you have any more questions, please don't hesitate to comment below. Have a good one!