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noreen-merchant
Level 1

Help needed: There is already a tax payment for this period. Before you can make any more payments for this period, either delete the one already submitted or contact us.

 
8 Comments 8
Catherine_B
QuickBooks Team

Help needed: There is already a tax payment for this period. Before you can make any more payments for this period, either delete the one already submitted or contact us.

I'm here to help you get rid of the error, noreen-merchant. 

 

The message prompts when we create payments that has been recorded. Let's check the View tax payments you have made page to review if there were existing ones. From there, we can either delete it and recreate the correct one or leave it as is. I suggest looking into the correct tax period and type to avoid duplicates and errors. 

 

Let me show you how to view the payments made:

  1. Go to Taxes from the left menu and click Payroll Tax
  2. In the You may also want to section, click View tax payments you have made
  3. Select the Date Range
  4. Click on the tax payment to review and manage it. 

I have articles that you might want to check for more details on how to handle tax payments and filing. 

I'll be glad to hear back from you if you need anything else. Keep safe!

noreen-merchant
Level 1

Help needed: There is already a tax payment for this period. Before you can make any more payments for this period, either delete the one already submitted or contact us.

Thank you. I want to leave the original payment that was made (and cleared by the bank). However, I am making an additional payment for the period since more money was due to the State Dept of Unemployment Security. I have already made the payment directly to the taxing authority and it has cleared the bank. However, the issue is how do I "match" it so it is entered correctly in QB?

noreen-merchant
Level 1

Help needed: There is already a tax payment for this period. Before you can make any more payments for this period, either delete the one already submitted or contact us.

Thank you. The original payment was made and cleared by the bank for the period. However, I needed to make an additional payment that was due to the State Dept of Unemployment Security for the same period. I made the payment directly to the taxing authority and it has cleared the bank. Now how do I "match" the cleared payment in QB so it is applied to the right account and period? 

MirriamM
Moderator

Help needed: There is already a tax payment for this period. Before you can make any more payments for this period, either delete the one already submitted or contact us.

It's good to see you again, @noreen-merchant.

 

You can manually record the tax payment made directly to the taxing authority in your QuickBooks Online account, here's how:

  1. Click Taxes in the left menu and go to the Payroll Taxes tab.
  2. Select the Enter Prior Tax History link.
  3. Choose Add Payment.
  4. Pick the tax type and liability period.
  5. Enter the payment dateamount, and check number or any notes if you'd like.
  6. Hit OK when you're finished.

For more information about this process, you can refer to this article: Recording prior tax payments.

 

You may also find this article helpful: Pay payroll taxes electronically or manually.

 

If you have any other payroll questions, let me know by commenting below. I'd be more than happy to help. Have a wonderful day ahead!

Denali Mike
Level 1

Help needed: There is already a tax payment for this period. Before you can make any more payments for this period, either delete the one already submitted or contact us.

I a showing two payments due for my State Unemployment tax. ON for Q1 and one for Q2. Both of these payments were made. There is an option to click on "pay" or "mark as paid". When i click mark as paid I get this message,

There is already a tax payment for this period

Before you can make any more payments for this period, contact us for assistance.
 
I have been on hold forever with QB's so thought I would look for help elsewhere.
Kevin_C
QuickBooks Team

Help needed: There is already a tax payment for this period. Before you can make any more payments for this period, either delete the one already submitted or contact us.

Thanks for chiming in on this thread, @Denali Mike. I can share some information about the tax payments in QuickBooks Online (QBO).

 

 You'll want to manually record your prior payroll history, as well as any tax payments you paid outside the payroll system.

 

When dealing with penalties and interest paid to the tax agencies, you should not record these together with the tax due. It will result in an overpayment. You should record these payments as an expense in your QuickBooks Online.

 

This will be a non-posting transaction. It will not affect the bank register, but it will clear the taxes due and record the deposits. Here's how to record your tax payment:

 

  1. Select Taxes, then Payroll Tax.
  2. Select the Payments tab.
  3. Review the payments listed and locate the tax you want to record a payment for.
  4. If the payment is listed, choose the option Mark as paid then select Yes, mark paid

 

If the payment is not listed, continue with the steps below:

 

  1. Select Prior tax history.
  2. Choose Add Payment.
  3. Select tax type and liability period (the period that the taxes were accrued) then enter:
    • Payment Date
    • Check Number (optional)
    • Notes (optional)
    • Tax Item Amounts
  4. Select OK. You will then be back on the Prior Tax Payments screen.

 

If you need to edit a prior payment, you can refer to this article. It also has detailed information for recording prior tax payments in QBO.

 

Furthermore, if you don't have the option above, feel free to reach out to our Payroll Support Team to ask for assistance.

 

Additionally, you can also check out this article to learn more on how you can pay and file payroll taxes and forms in QBO.

 

I always check my notification to read all the responses. That said, don't hesitate to mention my name if you have other concerns about your tax payments. I'll be here to lend a hand again. 

Denali Mike
Level 1

Help needed: There is already a tax payment for this period. Before you can make any more payments for this period, either delete the one already submitted or contact us.

Thanks for the response Kevin C. I'm still not exactly clear on solution. As you mentioned look up past payments, which I did. And there are payments recorded for both instances. The thing, is the amount I paid each time was around $41 give or take for each which matches the UI 3/40 Wage Report filed at the time. The amount that QB's is showing is due for each instance is $3.13. Therefore they don't match and I don't think either of the examples you gave me would work. Am I correct or am I not understanding your recommendation?

ChristineJoieR
QuickBooks Team

Help needed: There is already a tax payment for this period. Before you can make any more payments for this period, either delete the one already submitted or contact us.

Thank you for your prompt response, @Denali Mike. I'm here to ensure you resolve the issue you're encountering with tax payments QuickBooks Online.


I recommend contacting our support team, as they can access your account and assist with your tax payments.


Here’s how to contact them:

 

  1. Sign in to your QuickBooks Online company.
  2. Select Help (?) at the top right.
  3. Select or type Contact Us.
  4. Enter your concern, then select Let's talk.
  5. Choose a way to connect with us:
  • Ask the community for help from businesses like yours.
  • Start a chat with a support expert.

 

Please note that, if you're using Plus, Essentials, or Simple Start, our Support Team is open from M-F from 6 AM to 6 PM PT and Saturday from 6 AM to 3 PM PT. For QuickBooks Advanced, they are available at any time.


Additionally, I added this article on how QuickBooks Online calculates sales tax for your reference.


I hope this helps! Don't hesitate to stop by with more queries.

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