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redybonpryce@gma
Level 1

Hey my mileage won’t post

 
1 Comment 1
Adrian_A
Moderator

Hey my mileage won’t post

Let's run some troubleshooting steps to isolate why the mileage won't post, redybonpryce@gma.

 

To start with, let's open QuickBooks on a private window. It is the first step to determine any browser-related issues. You can use these keyboard keys to open one:

 

  • Google Chrome: Ctrl Shift N
  • Mozilla Firefox: Ctrl Shift P
  • Microsoft Edge: Ctrl Shift P
  • Safari: Command Shift N

 

If it works, we may go back to a regular browser and clear its cache. A piled cache can also be the reason for some unexpected issues on the opened pages.

 

We can also switch to a different supported browser as alternative.

 

I've also added this reference for more information about tracking mileage: Automatically track mileage in QuickBooks Self-Employed.

 

I'll be around if there's anything that I can help. Keep safe!

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