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How can I cancel a lost paycheck and reissue a new one with additional hours?

 
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Re: How can I cancel a lost paycheck and reissue a new one with additional hours?

Hi there, @dmpivik!

 

You have the option to delete and recreate your paycheck. I'm here to help you accomplish this so you can create your new paycheck with additional hours.

 

Before we start, you'll have to consider these two factors before voiding or deleting your paycheck.

 

First, you'll have to contact directly our customer support if you've created a direct deposit paycheck. Since, here in the Community, we cannot look up into and pull up your account for security reasons.

 

Thus said, here's how to contact our dedicated team:

  1. Go to Help.
  2. Select Contact us.
  3. Enter Delete or Void Paycheck in the How can we help? field.
  4. Click Continue.
  5. Choose Start messaging or Get a callback.

In addition, here's an article you can read to learn more about contacting our support: Contact the QuickBooks Online Customer Support Team.

 

However, you can simply delete or void your paycheck if you've created only a check. Here's how:

  1. Go to Workers.
  2. Select Employees.
  3. Click Paycheck list.
  4. Choose a paycheck you want to delete.
  5. Hit Void or Delete.
  6. Select Continue.
  7. Click Void Paycheck.

This way, you can be able to void or delete your paycheck. In addition, I've included an article you can read to learn more about deleting or voiding your paycheck: Delete or Void Paychecks.

 

Once completed, you can now start recreating your paycheck. Making sure to include the additional hours for your paycheck.

 

Lastly, you can check out this helpful article for your future reference: Set Up and Print Payroll Paychecks and Pay Stubs.

 

Fill me in if you have any other questions about voiding or deleting paycheck. It'll be always my pleasure to lend you a helping hand.

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