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Hello there, myriambryant.
I'm glad you've reached out to us. Allow me to help and guide you on how to cancel a payroll entry in QuickBooks Desktop.
Are you trying to delete a regular paycheck? If so, you can manually void it by following the steps below:
For additional reference, you can check this article: Edit or delete paychecks and liability checks in QuickBooks Desktop Payroll.
However, if this is for Direct Deposit paycheck, you can check this article for the detailed information and steps on how to cancel or stop a Direct Deposit paycheck.
I also recommend calling our QuickBooks Desktop Payroll Support to further assists you with the steps. They have the tools to pull up your account and do a screen sharing.
Here's how to contact our payroll support:
This will get you on the right track. Don't hesitate to leave a comment if you have other concerns about Payroll in QuickBooks Desktop. I'm always here to help you out.