Good afternoon, @MWSP.
Thanks for chiming in on this thread and expressing your concerns.
To get the best solution to this problem, we recommend contacting our Customer Support Team for further assistance. Here's how:
- Go to the Help menu.
- Press the QuickBooks Desktop Help/Contact Us option.
- Enter your question and tap Let's talk.
- Scroll down and choose to Get a callback.
Feel free to reach back out if you have any other questions. We want to ensure that you get this taken care of as soon as possible. Take care!
