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harryhicks2011
Level 1

How can i fix a wrong payroll

 
1 Comment 1
MaryAnn_E
QuickBooks Team

How can i fix a wrong payroll

Hi there, @harryhicks2011.

 

If you're referring to a Direct Deposit in running payroll, these services have a 2-day lead time. This means you need to submit payroll by 5:00 PM PST 2 business days before payday. 

 

After you’ve submitted payroll, you can still void or add paychecks up to 4:59 PM PST that day. After 5:00 PM, payroll begins processing and cannot be stopped.

 

If you mean to delete a duplicate paycheck or need to correct the amount. Let me walk you through on how to do it.

 

  1. Find and open the paycheck.
  2. Choose the Delete icon, and then select Delete check.
  3. Select OK to delete the transaction.
  4. Then recreate a paycheck again.

 

When a paycheck has been deleted in error, you can retrieve it by restoring the backup copy or by pulling up the Audit Trail. 

 

Please take note that a paycheck appears with a green lightning bolt icon next to it, it has already been sent to Direct Deposit, and you can't delete it.

 

Also, I’m adding this article about modifying checks that haven't sent to payroll service in QuickBooks Desktop: Modify or void pay and liability checks.

 

Post again in the Community if there's anything else you need. I'm here to keep helping.

 

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