Based on your statement, it seems you’ve already used the pay period or processed payroll after the missed payroll date, Beverly. This is why you’re unable to revisit the one you missed. In this case, please contact our Live Support team for help in accepting and rectifying the past payroll date.
Here’s how to reach out to them:
- Log in to QuickBooks Online.
- Go to (?)Help on the top right.
- Select the Search tab and then enter ‘contact us’ in the Search field.
- Click Contact Us and enter your concern.
- Choose either Chat with us or Have us call you.
Please don’t hesitate to comment if you have other concerns.