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jbibby
Level 1

How can I match payroll check numbers to the right payroll check in the bank register?

The payroll check number is 2775 but it gives me Match numbers for 5 other checks but not 2775
1 Comment 1
K_Siman
Moderator

How can I match payroll check numbers to the right payroll check in the bank register?

Hello @jbibby! Thanks for coming to the Community. I'm happy to help you with your payroll check. 

 

There are a few reasons why that transaction isn't showing up for you in the bank register. Sometimes a transaction has already been matched or reconciled. It could also have been listed in a different bank account. 

 

I'm attaching another post with a similar question. Take a look at my colleague Angelyn_T's response: QB Payroll and matching Bank Transactions.

 

If you're sure everything is correct and posted to the right account, I'd recommend reaching out to QuickBooks Payroll support. They'll be able to look at your account and figure out why that transaction is not showing up. 

  1. Sign in to your QuickBooks account.
  2. Go to Help (?).
  3. Select Contact Us.
  4. Enter your issue, then select Let's talk.
  5. Choose a way to connect with us:
    • Start a chat with a support expert.
    • Get a callback from the next available expert.

If you have any other questions, please don't hesitate to reply to this post. All of us here are eager to help!

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