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MichaelKrones
Level 2

How can I remove QBO as TPA on my CO UI account page? The directions on that page for removal of a TPA do not work. QBO is reporting that I must Add Intuit as a TPA.

Auto Tax Readiness page requires action: Add Intuit as a TPA for CO UI tax payments. My CO UI account page shows QBO Payroll as the TPA. I'm unable to delete that with the intention of reentering the TPA info. Unemployment insurance. The action is 'add Intuit as TPA.' The CO unemployment insurance site has QuickBooks Online Payroll Inc. as TPA

1 Comment 1
GianSeth_A
QuickBooks Team

How can I remove QBO as TPA on my CO UI account page? The directions on that page for removal of a TPA do not work. QBO is reporting that I must Add Intuit as a TPA.

Hello, Michael. I know you're trying to remove it yourself, but this one requires our payroll tax team to handle it on the backend. The TPA authorization gets registered at the state level, so even though you see it listed on Colorado's site, it works differently than a regular setting.

 

To reach them, click the Help (?) question mark icon at the top right, then type Contact. After that, select Contact Support Team from the options.

 

To determine the most convenient time to reach, please check our support hours.

 

If you have any more questions, just let us know in the comments. We’re always here to help.

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