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Sweetzoey
Level 1

How can I show cash tips box under the employees

I can't find Cash tips under employees tab. what should I do to show it?
1 Comment 1
Jovychris_A
Moderator

How can I show cash tips box under the employees

Thanks for posting to the Community, @Sweetzoey.

 

Let me share some steps on how to show the cash tips when running payroll.

 

You can edit the employee's Pay tab for you to have the cash tips field. Just select the Pencil icon on the How much do you pay section to include it.

 

Here's how:

  1. Hover to the Payroll menu and then select Employees.
  2. Choose the employee, then click the Pencil icon beside Pay.
  3. Select the Pencil icon on the How much do you pay section.
  4. Scroll down and select Even more ways to pay.
  5. Check the box for Cash tips and hit Done.
  6. Click Done.

 

Once you've finished the setup, you can then run payroll and select a payment schedule. You'll now see the CASH TIPS field to include it on the employee's paycheck.

 

However, if you've already included this box in the employee's paycheck fields, I'd suggest using an incognito or private browser to isolate this. The data files may have caused this box as unseen when running payroll.

 

Open a supported browser and then use this shortcut:

 

  • Google Chrome: press Ctrl+Shift+N
  • Mozilla Firefox: press Ctrl+Shift+P
  • Microsoft Edge: press Ctrl+Shift+P

From there, log in to QuickBooks and then run a payroll.

 

If this works, clear the browser's cache to boost the browsing performance. Besides, you can use the other supported browsers that I mentioned above.

Additionally, you can check this Community site for further references: Commonly used articles to get started with Payroll. It covers the breakdown of articles about setting up Online Payroll, such as employee's pay, paying & filing of tax forms, direct deposit FAQs, etc.

 

Feel free to share questions if you need further clarification. I'll keep my notifications open. Have a nice day ahead!

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