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fds
Senior Explorer ***

how do I access chat via quickbooks?

how do I access chat via quickbooks?
1 Comment
QuickBooks Team

Re: how do I access chat via quickbooks?

Hello, @ fds.

 

I'll be glad to assist you on how you can connect our chat support in QuickBooks Online.

 

Here's how to contact them:

  1. Go to Help (?).
  2. Click on Contact us.
  3. Enter a brief description about your concern in the How can we help? field.
  4. Click Start messaging in the Message an Agent section.

On the other hand, if you are using QuickBooks Desktop:

  1. Open QuickBooks.
  2. Go to Help, then select QuickBooks Desktop Help.
  3. Select Contact Us.
  4. Enter a brief description about your concern in the How can we help? field.
  5. Click Start messaging in the Message an Agent section.

From there, you'll be in touch with an agent in about a minute.

 

For additional reference, you can read these articles below:

 

Please remember, I'm always here for any other questions or concerns.